Change Management

A rising tide – creating a learning organisation

These days, unless you happen to work for a tech-native firm, you will struggle to avoid being drawn into some form of digital transformation initiative. From manufacturing digitalisation to the creation of wholly digital customer interaction channels and everything associated with websites or mobile apps, digital transformation is a veritable cash cow of the management consultancy industry. Globally it is worth over $50 billion a year in revenues [1] and this is forecast to grow to over $200 billion by … Read more…

Even more Digital Transformation Must-Read Books

As I have mentioned before in the preface to a similar collection of books, I remain embarrassed by the “Digital Transformation” title of this little series of book reviews, as it really conjures images of management consultants selling snake oil. Nevertheless, having started with this moniker, I will stick with it, and hope that the title doesn’t put you off too much. Here is a collection of titles I have read over the past year or so. It is somewhat … Read more…

Systems Thinking – When the human is in the machine

Consider any connected product or application that you may have – a fitness device, a mapping application, a dating app, a payment app, or a smart thermostat. On the face of it, these are superficially quite simple products. A fitness app tracks your activity, a mapping app helps you get from A to B, and a dating app matches you with potential dates. However, beneath that veneer of simplicity lies something else. All these products are systems that connecting people … Read more…

10 Must-Read Digital Transformation Books

Here is a collection of digital transformation books from a technology, product, organisation and strategic perspective. One of the great fallacies of digital transformation initiatives is that it is the preserve of the technical function, be it the CIO or the CTO’s remit. A truly successful digital initiative requires the mobilisation of the entire business. These books explain both the how and why, including highlighting any pitfalls. Note, this post collates reviews from two previously published posts for convenience. The … Read more…

Five (more) Digital Transformation must-reads

One of the blessings of spending the past few months working from home, with my daily commute suspended, is that I have had time to start to tackle some of the tomes on my bookcase. Oh, and yes, I know that it is ironic to be talking about physical books in a blog dedicated to all that is digital and connected. Truth is that I find that my trusty Kindle cannot match the uniquely tactile experience of scribbling comments and … Read more…

Crossing the Change Chasm – Succeeding in driving change

First of all, change is hard One of the key success factors to any successful organisation change programme is getting all members of the team on board with the proposed changes. To most people, change is at best, difficult. It often means coming out of one’s comfort zone, often ditching old skills, roles and responsibilities that have served oneself well. All this is done in the quest of a better way of working, new business models, a new product strategy … Read more…

Speed at Scale – the fast supertanker?

In a previous post, I explored the importance of adaptability in large organisations, a concept I referred to quite unoriginally as Strategic Agility. I hope I was quite persuasive about the importance of being able to change direction quickly to even large and very successful organisations. The task of operating large organisations at speed is a topic that John P Kotter is making his own, in his book and Harvard Business review article – Accelerate! Kotter argues, quite convincingly, that the hierarchical structures and organisational setups that … Read more…

Management 3.0 by Jurgen Appelo – read, despite the dodgy title

The Christmas break often provides me with some time to catch up with my reading list, and lost amongst my ever-growing pile was Jurgen Appelo’s Management 3.0. Now, I very nearly did not buy this book, as am often put off by titles that smack of pompous management jargon, and “Management 3.0” flies very close to the wind on that front. However am glad that I rescued it from the pile of the great unread, as it is quite a … Read more…

Frugal Innovation – Doing more with less

Frugal Innovation – “the ability to do more with less” is the title of a recent book by academics Navi Radjou and Jaideep Prabhu. This started off as a book called Jugaad Innovation (from a Hindi word meaning an innovative fix), examining innovation facilities in developing countries, but then found interest in developed economies as companies tried to adapt to consumers’ more spendthrift ways as well as an increased importance being placed on sustainable solutions. Frugal innovation as proposed by the … Read more…