Systems Thinking – When the human is in the machine
Consider any connected product or application that you may have – a fitness device, a mapping application, a dating app, a payment app, or a smart thermostat. On the face of it, these are superficially quite simple products. A fitness app tracks your activity, a mapping app helps you get from A to B, and a dating app matches you with potential dates. However, beneath that veneer of simplicity lies something else. All these products are systems that connecting people … Read more…