Systems Thinking – When the human is in the machine

Consider any connected product or application that you may have – a fitness device, a mapping application, a dating app, a payment app, or a smart thermostat. On the face of it, these are superficially quite simple products. A fitness app tracks your activity, a mapping app helps you get from A to B, and a dating app matches you with potential dates. However, beneath that veneer of simplicity lies something else. All these products are systems that connecting people … Read more…

Facebook extends its platform through messaging and ‘things’

I am playing catch-up with the news from Facebook F8 developer conference, but looking at some of the (excellent) press reports, a couple of things stand out as being of interest as providing pointers as to where Facebook is heading. 1. Messaging as a Platform One of the announcements that got most coverage was the release of an API to allow third-parties to integrate their apps and experiences into Facebook. To the cynical (a grouping I sometimes find myself associated with), this … Read more…